Cove / Customer care
Shipping & delivery
From our workshop to your place outside. Delivery, dispatch and the details of getting settled.
Explore the details
Shipping policy
Furniture delivery
Furniture shipping is free within the contiguous 48 United States and Washington, D.C. For Alaska, Hawaii, U.S. territories and international destinations, email hello@coveoutdoorliving.com for a shipping quote before ordering.
Dispatch
Furniture is made to order in High Point, North Carolina and ships in 7–10 business days. Transit time is additional.
Fabric swatches
Two free fabric swatches ship free in 1–2 business days. Choose up to two swatches free per order. Orders of three or more swatches have one $10 flat shipping and handling charge. An email address is required at checkout.
Packaging and setup
The chair arrives with a separate cover and vacuum-sealed seat and back inserts. Open the vacuum bags when you are ready to fill the cover, and guide the inserts into place while the foam is still expanding. Packaging images are renderings; actual packaging size and appearance may vary.
Delivery questions
If your shipment arrives damaged, contact us with your order number and photos so we can help. For returns, please review our return and refund policy.
A little personal attention
We’re here to help.
Questions about your Cove? Email us about fabrics, delivery or an existing order. Include your order number if you have one.
hello@coveoutdoorliving.com