Cove / Customer care

Made-to-order details

The details behind your Cove. A guide to ordering, payment, fabric changes and what comes next.

Made for you in North Carolina.

Made to order · Ships in 7–10 business days
Every furniture colorway follows the same lead time.

Current pricing

Choose your fabric on the product page for current pricing. The Lounge Chair is $699 or $799, the Ottoman is $199 or $249, and the Chair & Ottoman Set is $798 or $948, depending on your selected fabric.

Made to order

Your furniture is made for you after you order and ships in 7–10 business days. We’ll email you when production starts, when your order is being made, and when it ships. If our timeline changes by more than two weeks, we’ll tell you promptly and you may cancel for a full refund at any point before your order ships.

Payment

You’re charged in full at checkout. Cancel anytime before your order enters production for a full refund, no questions asked.

Colorway changes

Want to change your fabric after ordering? Email hello@coveoutdoorliving.com — free until your order enters production.

Returns

Because every chair is made to order, we ask you to request free fabric swatches before buying — it’s the best way to know. Damaged or defective chairs are replaced or refunded in full, always, with photos in place of a return shipment where possible. For change-of-mind returns, contact us within 30 days of delivery; the chair must be clean and unused, and return shipping is deducted from the refund.

Questions? hello@coveoutdoorliving.com — a real person answers.

A little personal attention