FAQ

A little more about your Cove

Comfort should feel simple. Here’s what to know about choosing, caring for and settling into your Cove.

Made in the USA.
Drops October 1 — preorder now.

Choosing your Cove

What’s inside the chair?

The seat and full-height back have separate soft inserts filled with a blend of shredded foam and polyfiber. Ticking contains the blend inside the removable outer cover. There is no rigid frame or bean filling.

Can I see the fabric before ordering?

Yes. Choose up to two free fabric swatches and compare them in your own space. Orders of three or more swatches have one $10 flat shipping and handling charge. Email is required at checkout. Screen colors vary, so a physical swatch is the best guide.

Can I buy the ottoman separately?

Yes. The Ottoman is $199 in every fabric. You can also choose the matching Chair & Ottoman Set.

Materials & everyday care

Is it waterproof?

Water-resistant, not waterproof. The Sunbrella cover and inner ticking resist moisture, but sewn seams mean water can enter. Allow your Cove to dry thoroughly after heavy rain. Protect or store it during severe weather or extended periods away.

What materials make up the chair?

A removable Sunbrella solution-dyed acrylic cover, bonded sewing thread, soft ticking around the shredded foam and polyfiber fill, and woven polypropylene on the underside. Each layer has a purpose, from comfort to durability.

How do I clean it?

Brush off debris, clean with mild soap and water, then air dry. The removable outer cover can be machine washed cold with mild soap and air dried. Do not machine wash the filled inserts. Follow the care guide included with your order.

Can I replace the cover or inserts?

Yes. Covers and inserts can be replaced separately. Contact us for replacement options.

Ordering & delivery

When will my order ship?

Our first furniture collection drops October 1 and is available to preorder now. Once in stock, furniture orders ship in 1–2 business days. Fabric swatches ship in two weeks. Transit time follows dispatch.

How does delivery and setup work?

Furniture shipping is free within the contiguous United States. The chair arrives compressed in two cartons. Place the seat and back inserts inside the cover, zip closed and allow 24–48 hours for full loft. No tools or rigid-frame assembly.

What if my order arrives damaged?

Contact us so we can help with a damaged or defective item. We recommend comparing fabric swatches at home before purchasing. Please review the store’s return policy for full terms.

Do you offer trade pricing?

Yes. Interior designers, landscape architects and hospitality professionals can apply for our trade program.

Still deciding?

Start with the fabric.

Order free swatches or get in touch. We’re happy to help you find your Cove.

Cove / Frequently Asked Questions

Comfort should
feel simple.

A little more about choosing, caring for and settling into your Cove.

Made in the USA, in High Point, North Carolina.
Drops October 1 — preorder now.

Dobby Stripe fabric and finished Cove seams

01 / Choosing

Choosing your Cove

Find your fabric and your favorite way to lounge.

What’s inside the chair?

The seat and full-height back have separate soft inserts filled with a blend of shredded foam and polyfiber. Ticking contains the blend inside the removable outer cover. There is no rigid frame or bean filling.

Can I see the fabric before ordering?

Yes. Choose up to two free fabric swatches and compare them at home. Orders of three or more swatches have one $10 flat shipping and handling charge. An email address is required at checkout. Screen colors vary, so a physical swatch is the best guide.

Can I buy the ottoman separately?

Yes. The Ottoman is $199 in every fabric. You can also choose the matching Chair & Ottoman Set.

02 / Living with Cove

Materials & everyday care

A little care goes a long way.

Is it waterproof?

Water-resistant, not waterproof. The Sunbrella cover and inner ticking resist moisture, but sewn seams mean water can enter. Allow your Cove to dry thoroughly after heavy rain. Protect or store it during severe weather or extended periods away.

What materials make up the chair?

A removable Sunbrella solution-dyed acrylic cover, bonded sewing thread, soft ticking around the shredded foam and polyfiber fill, and woven polypropylene on the underside. Each layer has a purpose, from comfort to durability.

How do I clean it?

Brush off debris, clean with mild soap and water, then air dry. The removable outer cover can be machine washed cold with mild soap and air dried. Do not machine wash the filled inserts. Follow the care guide included with your order.

Can I replace the cover or inserts?

Yes. Covers and inserts can be replaced separately. Contact us for replacement options.

03 / Your order

Ordering & delivery

Made in High Point. Delivered to your door.

Where is Cove made?

Each Cove is cut, sewn and filled in one family-run workshop in High Point, North Carolina.

When will my order ship?

Our first furniture collection drops October 1 and is available to preorder now. Once in stock, furniture orders ship in 1–2 business days. Fabric swatches ship in two weeks. Transit time follows dispatch.

How does delivery and setup work?

Furniture shipping is free within the contiguous 48 United States and Washington, D.C. For Alaska, Hawaii, U.S. territories or destinations outside the U.S., contact us for a shipping quote before ordering. Your chair arrives with vacuum-sealed seat and back cores and a separate cover. Open the vacuum bags when you’re ready to fill the cover, and guide the cores into place while the foam is still expanding. Their compressed shape makes insertion easier. Zip the cover closed, gently shape your chair and allow 24–48 hours for full loft. No tools or rigid-frame assembly.

What if my order arrives damaged?

Contact us so we can help with a damaged or defective item. We recommend comparing fabric swatches at home before purchasing. Please review the store’s return policy for full terms.

Do you offer trade pricing?

Yes. Interior designers, landscape architects and hospitality professionals can apply for our trade program.

Guiding the chair core into its cover outdoors

From box to backyard

A softer start.

Open the vacuum bags when you’re ready. Guide the seat and back cores into the cover while the foam is still expanding, then zip closed and gently shape your chair.

Allow 24–48 hours for full loft. Settle in.

A drink spill beading on light Sunbrella upholstery fabric
Fabric care imagery courtesy of Sunbrella.
Sunbrella

A little care.
More time outside.

For everyday care, brush away loose debris and clean the cover with mild soap and water. Allow it to air dry.

Care for the removable cover separately from the filled inserts. Follow the care guide included with your Cove.

Explore fabric care ↑

Still deciding?

Start with the fabric.

See how each fabric works with your outdoor space.

Choose your swatches →

A question we haven’t answered? Get in touch.