Cove / Frequently Asked Questions

Comfort should
feel simple.

A little more about choosing, caring for and settling into your Cove.

Made in the USA, in High Point, North Carolina.
Made to order. Ships in 7–10 business days.

Dobby Stripe fabric and finished Cove seams

What would you like to know?

Choose a topic, then open a question.

01 / Choosing

Choosing your Cove

Find your fabric and your favorite way to lounge.

Can I use Cove indoors as well as outdoors?

Yes. Cove is designed for indoor and outdoor living—from a living-room reading corner to a covered porch, patio or poolside terrace. The soft upholstery and frameless shape feel at home in either setting. Keep the underside clean and dry before moving it onto indoor floors.

What makes Cove different?

Cove brings together Sunbrella upholstery, separate soft seat and back inserts, water-resistant ticking and seams sewn with bonded thread. Each piece is cut, sewn and filled in one family-run workshop in High Point, North Carolina. The premium fabric choices add a softer hand-feel and richer texture; the chair’s construction stays the same.

What’s inside the chair?

The seat and full-height back have separate soft inserts filled with a blend of shredded foam and polyfiber. Ticking contains the blend inside the removable outer cover. There is no rigid frame or bean filling.

How big is the Lounge Chair?

The Lounge Chair is 29″ wide × 36″ deep × 30.5″ high, with a 17″ seat height and 27″ seat depth. The matching Ottoman is 29″ wide × 26.5″ deep × 17″ high. Measure your space and leave room to move around each piece.

Can I see the fabric before ordering?

Yes. Choose up to two free fabric swatches and compare them at home. Orders of three or more swatches have one $10 flat shipping and handling charge. An email address is required at checkout. Screen colors vary, so a physical swatch is the best guide.

Can I buy the ottoman separately?

Yes. The Ottoman is $199 in Cashmere, Charcoal or Willa Frond, or $249 in Nurture Pebble, Nurture White or Dobby Stripe. You can also choose the matching Chair & Ottoman Set.

02 / Living with Cove

Materials & everyday care

A little care goes a long way.

How does Cove handle outdoor weather?

Cove is made for outdoor use. Its Sunbrella cover offers fade resistance and water repellency, while the inner ticking adds another moisture-resistant layer around the filling. For best care, protect or store your Cove during prolonged rain, severe weather or long periods away, and allow every layer to dry fully before covering or storing.

What happens if my Cove gets wet?

Sunbrella’s water-repellent finish helps water bead on the outer fabric, while the inner ticking adds moisture resistance around the filling. Brush away surface water and let the chair dry thoroughly in a ventilated place. Water can still enter through seams or with prolonged exposure, so do not cover or store a wet chair.

What materials make up the chair?

A removable Sunbrella cover, one water-resistant ticking shell around each insert, a shredded foam-and-polyfiber blend, seams sewn with bonded thread, and a woven polypropylene underside. Each has a purpose: comfort, moisture resistance, a tailored finish or a fabric base.

Explore the chair’s materials

Why do you use Sunbrella fabric?

Sunbrella brings fade and stain resistance together with an inviting upholstery feel. Its solution-dyed fibers carry color throughout, rather than only on the surface. The cover is removable for separate care, and all six Cove fabrics are Sunbrella.

What does the inner ticking do?

Inside the outer cover, each soft insert has its own thin ticking shell. This water-resistant liner helps resist moisture reaching the foam-and-polyfiber blend while keeping the filling contained. It adds a second protective layer beneath the upholstery. After heavy rain, let all layers dry thoroughly before covering or storing your chair.

Why use bonded thread?

Bonding helps hold the thread’s strands together and reduces abrasion during sewing. That supports a clean, consistent stitch as the upholstery is assembled. Cove is sewn with bonded thread in our family-run High Point workshop—one of the details behind its tailored finish.

How do I clean it?

Brush off debris, clean with mild soap and water, then air dry. The removable outer cover can be machine washed cold with mild soap and air dried. Do not machine wash the filled inserts. Follow the care guide included with your order.

Can I replace the cover or inserts?

Yes. Covers and inserts can be replaced separately. Contact us for replacement options.

A drink spill beading on light Sunbrella upholstery fabric
Fabric care imagery courtesy of Sunbrella.
Sunbrella

A little care.
More time outside.

For everyday care, brush away loose debris and clean the cover with mild soap and water. Allow it to air dry.

Care for the removable cover separately from the filled inserts. Follow the care guide included with your Cove.

Explore fabric care

03 / Your order

Ordering & delivery

Made in High Point. Delivered to your door.

Where is Cove made?

Each Cove is cut, sewn and filled in one family-run workshop in High Point, North Carolina.

When will my order ship?

Furniture is currently made to order and ships in 7–10 business days. Transit time follows dispatch. Fabric swatches ship in 1–2 business days.

How does delivery and setup work?

Furniture shipping is free within the contiguous 48 United States and Washington, D.C. For Alaska, Hawaii, U.S. territories or destinations outside the U.S., contact us for a shipping quote before ordering. Your chair arrives with vacuum-sealed seat and back inserts and a separate cover. Open the vacuum bags when you’re ready to fill the cover, and guide the inserts into place while the foam is still expanding. Their compressed shape makes insertion easier. Zip the cover closed, gently shape your chair and allow 24–48 hours for full loft. No tools or rigid-frame assembly.

What if my order arrives damaged?

Contact us so we can help with a damaged or defective item. We recommend comparing fabric swatches at home before purchasing. Please review the store’s return policy for full terms.

Can I return my Cove?

Request a return within 30 days of delivery. Items must be free of damage and stains, in their original packaging. Customer-paid return shipping applies to change-of-mind returns. Read the full returns & warranty policy

What does the warranty cover?

Cove offers a 5-year limited craftsmanship warranty. Sunbrella fabric has a separate 5-year limited manufacturer warranty; terms and exclusions apply. Read the full returns & warranty policy

Do you offer trade pricing?

Yes. Interior designers, landscape architects and hospitality professionals can apply for our trade program.

Guiding the chair core into its cover outdoors

From box to backyard

A softer start.

Open the vacuum bags when you’re ready. Guide the seat and back inserts into the cover while the foam is still expanding, then zip closed and gently shape your chair.

Allow 24–48 hours for full loft. Settle in.

Still deciding?

Start with the fabric.

See how each fabric works with your outdoor space.

Choose your swatches

A question we haven’t answered? Get in touch.